[9-HI™ Dictionary] 9-HI™ Knowledge Center
A menu option within the 9-HI™ Platform that users can visit to learn more about the major features/functionality of 9-HI™ and best practices/tips for using 9-HI™. The Knowledge Center will include tutorial videos, instructional documents, and help desk points of contact (email, phone, instant message, etc.) for direct assistance with specific issues/inquiries.